Shipping policy

Serene Bay Boutique is committed to providing all its customers with a fast and reliable shipping service. This shipping policy outlines the delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times Serene Bay Boutique aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders should arrive within 5-14 business days. Delivery times may vary depending on various factors, including but not limited to weather conditions, high demand periods, and customs procedures.

Free Shipping Serene Bay Boutique is proud to offer free shipping. Regardless of your order amount or location, you will benefit from free delivery. This offer reflects our commitment to making the shopping experience as pleasant and hassle-free as possible for our customers.

Shipping All orders placed with Serene Bay Boutique are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products as quickly as possible. Additionally, it enables us to conduct strict quality control on every item shipped.

Order Processing After placing your order, you will receive a confirmation email. Serene Bay Boutique processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor your package as it makes its way to the destination.

Order Tracking Serene Bay Boutique provides tracking information for all shipped orders. You will receive a tracking number via email once your order is shipped. With this number, you can track the status of your delivery through the carrier’s website.

Questions and Support For questions regarding your order or our shipping policy, you can contact our customer service at the following address: info@serenebay-boutique.com. Our dedicated team is ready to assist you and answer any of your inquiries as quickly as possible.

Limitations and Exceptions While we strive to meet the estimated delivery times, certain factors beyond our control may cause delays. Serene Bay Boutique is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.

Conclusion Serene Bay Boutique aims to provide an exceptional online shopping experience, with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products as quickly as possible, while maintaining high satisfaction levels. For any additional information, feel free to contact us at info@serenebay-boutique.com.

Free shipping

Always free shipping with Australia Post.

Pay Quickly And Easily

Pay quickly and securely with proven payment methods such as MasterCard and Visa.

90 days return policy

Easy returns within 90 days